# Is there a system failure?

### Why doesn't my favorite camera show video?

There can be several greens why a live stream is not working for you.&#x20;

**Sources of error at the site:**&#x20;

Power failure - quickly fixed Internet malfunction - quickly fixed Network malfunction - quickly fixed Camera is defective - takes a few weeks The good news. If one of the above faults occurs at the site, the site partner is always informed promptly. Usually, the faults are then fixed within a few hours or days. If there is a hardware failure, it may take a little time to install and uninstall the camera or purchase a new camera. However, you don't have to do anything but wait. Visit your camera again in a few days and see if the live stream works again.

* Power failure - quickly fixed
* Internet malfunction - quickly fixed
* Network malfunction - quickly fixed
* Camera is defective - takes a few weeks

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We report global system disruptions on Twitter <https://twitter.com/livespotting>
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The good news. If one of the above faults occurs at the site, the site partner is always informed promptly. Usually, the faults are then fixed within a few hours or days. If there is a hardware failure, it may take a little time to install and uninstall the camera or purchase a new camera. However, you don't have to do anything but wait. Visit your camera again in a few days and see if the live stream works again.

### Global disruption of livespotting.tv

In very rare cases, the livespotting.tv servers may malfunction. This can have various reasons. The disturbances occur very, very rarely.

As an example: In 2020, there was only 1 major incident in the entire year that resulted in several hours of downtime for our streaming service because one of our data centers had a widespread internet line failure. Since livespotting.tv operates many servers, any disruption or outage is not significant and will not be noticed by viewers. But nothing is impossible!

### Sources of error at the data center:

* Power failure - very fixed
* Internal fault - fixed very quickly
* Network fault - fixed very quickly
* Hardware defect - fixed very quickly

### How do I know if livespottting.tv is working properly?

Very simple! Check the other live streams to rule out a major system malfunction. We also always communicate global system malfunctions via the social media channels on Twitter <https://twitter.com/livespotting>.

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More than 90% of the problems are caused by the browser. Therefore, always empty the browser cache first when a live stream does not work.
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