# Is there a system failure? ### Why doesn't my favorite camera show video? There can be several greens why a live stream is not working for you. **Sources of error at the site:** Power failure - quickly fixed Internet malfunction - quickly fixed Network malfunction - quickly fixed Camera is defective - takes a few weeks The good news. If one of the above faults occurs at the site, the site partner is always informed promptly. Usually, the faults are then fixed within a few hours or days. If there is a hardware failure, it may take a little time to install and uninstall the camera or purchase a new camera. However, you don't have to do anything but wait. Visit your camera again in a few days and see if the live stream works again. * Power failure - quickly fixed * Internet malfunction - quickly fixed * Network malfunction - quickly fixed * Camera is defective - takes a few weeks {% hint style="info" %} We report global system disruptions on Twitter {% endhint %} The good news. If one of the above faults occurs at the site, the site partner is always informed promptly. Usually, the faults are then fixed within a few hours or days. If there is a hardware failure, it may take a little time to install and uninstall the camera or purchase a new camera. However, you don't have to do anything but wait. Visit your camera again in a few days and see if the live stream works again. ### Global disruption of livespotting.tv In very rare cases, the livespotting.tv servers may malfunction. This can have various reasons. The disturbances occur very, very rarely. As an example: In 2020, there was only 1 major incident in the entire year that resulted in several hours of downtime for our streaming service because one of our data centers had a widespread internet line failure. Since livespotting.tv operates many servers, any disruption or outage is not significant and will not be noticed by viewers. But nothing is impossible! ### Sources of error at the data center: * Power failure - very fixed * Internal fault - fixed very quickly * Network fault - fixed very quickly * Hardware defect - fixed very quickly ### How do I know if livespottting.tv is working properly? Very simple! Check the other live streams to rule out a major system malfunction. We also always communicate global system malfunctions via the social media channels on Twitter . {% hint style="info" %} More than 90% of the problems are caused by the browser. Therefore, always empty the browser cache first when a live stream does not work. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.livespotting.tv/english/is-there-a-system-failure.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.