Is there a system failure?
System disruption means all live streams are offline. This can have various reasons, which we explain here. Always keep calm!
Why doesn't my favorite camera show video?
There can be several greens why a live stream is not working for you.
Sources of error at the site:
Power failure - quickly fixed Internet malfunction - quickly fixed Network malfunction - quickly fixed Camera is defective - takes a few weeks The good news. If one of the above faults occurs at the site, the site partner is always informed promptly. Usually, the faults are then fixed within a few hours or days. If there is a hardware failure, it may take a little time to install and uninstall the camera or purchase a new camera. However, you don't have to do anything but wait. Visit your camera again in a few days and see if the live stream works again.
Power failure - quickly fixed
Internet malfunction - quickly fixed
Network malfunction - quickly fixed
Camera is defective - takes a few weeks
We report global system disruptions on Twitter https://twitter.com/livespotting
The good news. If one of the above faults occurs at the site, the site partner is always informed promptly. Usually, the faults are then fixed within a few hours or days. If there is a hardware failure, it may take a little time to install and uninstall the camera or purchase a new camera. However, you don't have to do anything but wait. Visit your camera again in a few days and see if the live stream works again.
Global disruption of livespotting.tv
In very rare cases, the livespotting.tv servers may malfunction. This can have various reasons. The disturbances occur very, very rarely.
As an example: In 2020, there was only 1 major incident in the entire year that resulted in several hours of downtime for our streaming service because one of our data centers had a widespread internet line failure. Since livespotting.tv operates many servers, any disruption or outage is not significant and will not be noticed by viewers. But nothing is impossible!
Sources of error at the data center:
Power failure - very fixed
Internal fault - fixed very quickly
Network fault - fixed very quickly
Hardware defect - fixed very quickly
How do I know if livespottting.tv is working properly?
Very simple! Check the other live streams to rule out a major system malfunction. We also always communicate global system malfunctions via the social media channels on Twitter https://twitter.com/livespotting.
More than 90% of the problems are caused by the browser. Therefore, always empty the browser cache first when a live stream does not work.
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