Power failure - quickly fixed Internet malfunction - quickly fixed Network malfunction - quickly fixed Camera is defective - takes a few weeks The good news. If one of the above faults occurs at the site, the site partner is always informed promptly. Usually, the faults are then fixed within a few hours or days. If there is a hardware failure, it may take a little time to install and uninstall the camera or purchase a new camera. However, you don't have to do anything but wait. Visit your camera again in a few days and see if the live stream works again.